Frequently Asked Questions
1. What products can I ﬁnd at Bandico Baxter?
Bandico Baxter is a one-stop jewelry and accessories store for those who are like us crazy about fashion! At Bandico Baxter, we believe that accessories and jewelry are a great way of self-expression, and we want everybody to show their personality with a little help from our fashion accessories store. Willing to change your style in a matter of seconds? Bandico Baxter is here for you!
2. Why should I choose your fashion accessories and jewelry store among other ones?
Our jewelry and fashion accessories store is truly committed to the world of fashion. We do our best to follow the latest fashion trends and always stay up to date. Moreover, we never forget about those people who cannot aﬀord to buy jewelry and fashion accessories: every time you purchase something at Bandico Baxter, we donate a little sum to charity. Make this world a slightly better place to live in by shopping at our fashion accessories and jewelry store!
3. How can I be sure that your fashion accessories and jewelry are high quality?
All of our manufacturers and suppliers have stood the test of time and are known for their high-quality products. We personally check all of our jewelry and accessories to make sure our customers get only the best!
4. Do you have any discounts or special oﬀers at your fashion accessories store?
Sure! We all want to save a buck when shopping online, that’s why we always have sales and great deals. Be sure to subscribe to our newsletter and you will be the ﬁrst one to know about our discounts and special oﬀers! You can do so by entering your name and email address on the bottom of our home page.
5. How can I contact you?
If you have any questions, or simply want to chat with us, we are always happy to get a message from you that you can send using our contact form.
6. Where are you based and where do you ship?
Bandico Baxter is based in Chicago Illinois. We ship Worldwide.
7. How long will it take for my order to arrive?
It usually takes 7-14 business days after you place an order and complete payment. Your order could arrive even sooner. However, in the event that an order is held at customs or delayed due to unforeseen circumstances, some deliveries may take over 30 calendar days to arrive.
We are not liable for any shipping delays, nor loss of any kind caused by unforeseen and uncontrollable circumstances, such as unreachable recipients, invalid addresses, weather conditions that affect delivery, customs clearance delays and so on. In these situations, we will try our best to notify customers of the delay, and if possible, make new delivery/collection arrangements with an estimated delivery date.
Please Note: Buyers are responsible for paying additional costs such as duties, taxes and customs clearance fees, if any. Any orders placed over the weekend or outside of business hours (9:00 AM - 5:30 PM CST Monday - Friday) will be shipped the following business day.
8. How are shipping costs calculated?
We ship all products directly from the USA, Europe or China and shipping is always free to our customers.
9. Do I need to pay for import tax and/or duty?
Buyers are responsible for paying additional costs such as duties, taxes, and customs clearance fees, if any. This is based on the standard rates set by customs in your country and is usually charged, if applicable, by the authorities once your package arrives in your country.
10. Is it necessary for me to provide identification when I receive the package?
No, it is not necessary. Our partners will deliver the package according to the shipping address. Please make sure your address information is correct.
11. What should I do if I have found shipping damage or wrong items?
All packages are sealed before they are shipped to you. Please check the packaging box and see if there are any signs of damage, or if the package has been opened during transit. If the box is damaged or any items are missing when you open the package, please contact our Customer Service and we will help you troubleshoot the issue. You can read our return/refund policy here and initiate the return process here.
12. Do you deliver to PO Boxes?
13. How can I track my order?
You can track your package by entering your tracking number here. You will receive this number from us via email once your items ship.
14. What payment options do you offer?
You can securely pay for your order using these trusted services:
Visa, MasterCard, American Express, Discover, JCB, Diner's Club, Shop Pay, Apple Pay, Google Pay, Amazon Pay and Paypal.